Frequently Asked Questions
Everything you need to know about shopping with Ach Direct Debit.
What payment methods do you accept?
We specialize in secure ACH direct debit payments, but we also accept major credit cards, PayPal, and Apple Pay for your convenience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start a request and receive a prepaid shipping label.
How do I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your clothing items true to size?
Most of our pieces follow standard US sizing. We recommend checking the detailed size chart located on each product page to ensure the perfect fit.
Do you ship internationally?
Yes, we currently ship to over 50 countries. International shipping rates and delivery times vary by location and are calculated at checkout.